Wednesday, August 17, 2011
Microsoft's Operating System Headaches
Now there's even concern about how many third-party software writers will pay much attention to Windows 8, with so many apps to write for Apple and Android devices.
Of course, had Microsoft followed my advice and broken up its empire into operating systems, applications software, gaming and online, as I suggested years ago, this may not have occurred.
Freed from each other, operating systems and applications businesses could have each developed software not intended for use with the other. A Windows division could have expanded into developing operating systems for other devices, perhaps as an outsourced vendor. The Office group could have been freed to develop apps for any platform in which it saw profit.
Instead, now even David Einhorn is echoing my years-old call for Ballmer's replacement.
This is how companies become fodder via Schumpeterian dynamics. The growth of Microsoft's main platform, the PC, has finally given way to other devices- smart phones and tablets. And so its fortunes are probably on a monotonic downward trend after treading water for the past decade.
Friday, May 27, 2011
David Einhorn Echoes My Position On Ballmer & Microsoft
According to Bloomberg on Thursday, Einhorn's Greenlight Capital's 8th largest position is Microsoft.
What??
First things first. Does noted wealthy hedge fund investor Einhorn's agreement with my long-held call for Ballmer's departure mean I am now correct? Or was I correct all along? Does it matter that someone with billions to invest decides on publicly stating the same sentiments I've written for a few years?
In some ways, it does matter. For instance, I don't hold Microsoft, and, even if I did, I wouldn't own as much as Einhorn's fund probably does. So I wouldn't have the investor influence that Einhorn does.
But, then again, Einhorn's fund owns Microsoft. Wouldn't his statements be expected, in the days ahead, to drive the price of the firm's shares down? Does Einhorn want to accumulate more shares, at cheaper prices, the better to insinuate himself into the firm's management?
That is, after all, Einhorn's modus operandi, is it not? To invest in firms with challenges, hoping to affect a resolution, and thereby see gains from his pre-existing positions in the firm?
But by criticizing Ballmer and Microsoft, while owning the share, Einhorn would seem to be taking some risk, seeing the value of the firm's shares potentially drop for a while, before possibly rising again. Perhaps on Ballmer's exit or Einhorn's securing some role in influencing the firm's strategic direction.
But, in another way, it doesn't matter that Einhorn has now agreed with a position I've held for years. The facts of the case should be based on their merits, not simply on who is voicing them. In fact, sometimes you should assign more credibility to someone who is objective. Someone like me who doesn't own Microsoft shares, but simply observes real performance and comments thereon.
Of course, another reality is that I can write about Microsoft's, Ballmer's and Gates' failure over the past decade all I want, and I'm not going to get the coverage on CNBC, Bloomberg and in the Wall Street Journal that a wealthy hedge fund manager like Einhorn will receive for pithier comments at a much later date.
Is it gratifying for me to see business media embrace Einhorn's views on Microsoft and Ballmer, which are, essentially, my own for years? Yes.
Is it frustrating to know that I can write the same conclusions as Einhorn, for years, and garner no media attention? No. I'm sanguine about having one of millions of blogs. Mine is neither famous nor, on a traffic basis, very heavily read.
However, that said, a series of equally-candid posts about GE earned me an appearance on the most-watched cable news program, O'Reilly's Factor on Fox News, a little over three years ago. And that appearance got the attention of GE's headquarters staff.
Years ago, when the Wall Street Journal featured blogs which discussed topics appearing in the paper, I routinely saw my blog posts featured, driving readership of my blog up over 100 daily visits. Even now, I have about as many daily RSS feed readers as I average in direct readership. And it's fairly common for me to see IP addresses from companies like Goldman Sachs, Lehman and other well-known firms, as well as the US Senate, House and other government entities and universities visiting my blog.
The truth, however, is that I write the blog for two reasons that have nothing to do with other people. The first is to provide myself with ongoing anecdotal reinforcement of the key proprietary research findings which drive my equity strategy. The second is to compile a library of my own thoughts and observations, the better to use to build upon those prior recorded impressions and advance my own ideas about business, finance and economics.
Whether those thoughts and observations are widely-read or bring a significant revenue stream was never the primary purpose of the blog.
All that expressed, however, I do take some measure of satisfaction that someone like David Einhorn took years to arrive at the same conclusions I reached much earlier. And that, thanks to his obsessive attention to mentions of himself in online venues ( grist for another post based upon a brief email exchange he and I had a few years ago), he'll probably read this post and my observations about his being so late to an obvious story.
Wednesday, May 11, 2011
Ballmer & Kaminsky On Microsoft's Skype Acquisition
I wrote some initial remarks here mid-morning. What I saw that afternoon only reinforced my initial impressions.
First, Ballmer was dancing like crazy to paint all sorts of nebulous introductions of various Microsoft product and service user bases to Skype. That both are all about communications.
Funny- I thought Microsoft was mostly about operating systems, tools like Office, and some hanger-on internet services like XBox, Explorer and Messenger. The latter two of which are free.
Since Windows Messenger already provides video chatting, why would I pay to use Skype now?
Ballmer mentioned Office products and Skype, but, again, every free chat facility with which I am acquainted also allows file transfers and sharing. So, nothing new there, either. And it's already free.
Basically, as I watched Ballmer bluster about how great the deal is, it occurred to me that Microsoft has been a gigantic disappointment under his reign. As it was under his predecessor and buddy, Bill Gates, since 2000.
But there was more. Being CNBC, they didn't allow any tough questions from David Faber, on whose program the interview was hosted, or his colleague, Gary Kaminsky.
Instead, after they cut away from Ballmer's interview, Faber asked Kaminsky for his reaction. It was scathing. Actually along the lines of, but far more blistering than my post yesterday.
Kaminsky ticked off three things he felt made the deal pointless. First, it's small relative to Microsoft's total assets.
Second, He noted that the firm's stock price has fallen roughly 50% under Ballmer's stewardship. And that, during the time, the CEO had cashed in about a billion dollars worth of his own Microsoft shares.
To Kaminsky, the first point meant that, even if it helps Microsoft, the Skype deal won't "move the needle."
The last two points were his way of saying, essentially,
'Hey, we're talking about Ballmer, who hasn't performed for shareholders yet, and sold a lot of his own stock in the company.'
Personally, I think I would have paid money to see 5 minutes of Kaminskly on air with Ballmer. But, to preserve their access to the Microsoft's burly, combative CEO, you know that CNBC's producers would never allow that to happen.
Wednesday, November 17, 2010
Microsoft's Refusal To Consider Splitting Itself Into Separate Units
Back in August of 2007, I wrote this post, in which I explicitly suggested,
"As I wrote nearly two years ago, what Microsoft needs to do is think and behave like a venture capitalist, and spin out various smaller entities to work on the areas in which it wishes to lead. By retaining a stake in the firms, seats on their boards, Microsoft, the parent, will share in the innovation-based value that these startups will create. In time, these startups could become the next Googles, etc.
But so long as senior Microsoft executives respond to Mundie's efforts with comments like Tom Gibbons, VP for various non-computer software efforts,
"I need to think of this as a completely new effort,"
in response to Mundie's stimuli involving mulicore processors, I think Microsoft is doomed to remain a large, hulking, mediocre giant whose best days of consistently superior total return performance are way, way behind it."
Another posts discussing this may be found here. Suffice to say, others have publicly echoed my thoughts in the last few years.
For Ballmer and Gates to audaciously dismiss shareholder questions about this is really over the top, isn't it?
Last time I looked, neither of those two Microsoft board members and billionaires are valuation experts. Gates didn't even finish college.
That's not to take anything away from how Gates originally built Microsoft. I wouldn't go so far as Julian Robertson did, calling Gates the most important innovator or inventor, or whatever he called him, of last or this century. But I do acknowledge his early success in providing consumers with powerful, inexpensive, fairly useful, if not elegant and bulletproof applications and operating system software.
Ballmer's only stock in trade, of which I am aware, was bullying customers like Dell and HP to pre-load Windows and, at one point, Explorer, on PCs, or else.
Neither earned his spurs as either an investment banker or valuation consultant. So wouldn't it have been a reasonable, even defensible response to the investor's question for Ballmer to agree to have the board consider retaining one or two outside, objective experts to opine on the answer to his question? The Journal article even references a Goldman analyst's public suggestion that spinning off the businesses "could potentially unlock hidden value."
Sure it would. But the wrong way to answer was what Ballmer and Gates did, which was to simply dismiss the question out of hand, citing their own personal beliefs in a preference for a monolithic Microsoft.
I don't care what Gates or Ballmer babble about imagined "synergies." Ballmer's public acknowledgement of the company's dismal share price performance over the past decade, combined with a refusal to think broadly about how to remedy that failing, tells you all you need to know about the firm's closed-minded management.
A few weeks ago, I heard one of those inane pro-con CNBC debates on the occasion of Gates' birthday. In that post, I wrote,
"In the CNBC discussion, two fund managers with opposing views were pitted against one another on the occasion of Bill Gates' birthday.
What amazed me is that, despite the admission of a decade of non-performance, the CNBC anchors refrained from criticism of the company. Instead, they seemed to want to favor the opinions of a fund manager who claims that the firm's cashflow will now rise, and the XBox proves the company is still innovative.
I can't think of many companies with a flat ten-year equity price performance that roughly apes the S&P which would enjoy this sort of media treatment."
For some reason, Microsoft, and Gates, seem to provoke irrational responses by analysts, fund managers and the media. They get a pass for poor performance, where other firms would be flayed for the same failures.
It's probably another example of a corporate failure having too much influence and spending power to warrant being treated honestly in the media, fund management and brokerage communities. Heaven forbid one of them should lose their place at Microsoft's spending or information trough for being candid about the firm's lackluster performance and mistreatment of its non-billionaire or -millionaire outside shareholders.
Thursday, October 28, 2010
Ray Ozzie's Parting Shot At Microsoft
The end of the piece states something I think needs to be clear upfront,
"Mr. Ozzie is a legendary technologist in the computer industry, whom Mr. Gates once called "one of the top five programmers in the universe." "
I can't recall all of Ozzie's successes, and don't feel like Googling his bio right now. Suffice to say, he's legendary, and for good reason. Thus, his role as Chief Software Architect should have made a huge difference, in a good way, for Microsoft. Instead, here are added passages from the Journal article,
"According to one person familiar with the situation, Mr. Ozzie decided to quit Microsoft because "he has accomplished what he wanted to accomplish" at the company. His major contribution to Microsoft was in helping it shift the company to focus on cloud computing, in which more computing chores move into data centers rather than being executed on PCs operated by users.
But several current and former Microsoft executives say Mr. Ozzie failed to exert the kind of leadership many of them hoped for after he took over the title of chief software architect from Mr. Gates in 2008. These people noted that Mr. Ozzie did far less public speaking and other similar high-profile duties than Mr. Gates did, especially in his latter years at the company. Those kind of public ambassadorial duties have long played an important role at influencing employees within Microsoft itself, these people said.
Mr. Ozzie also clashed with other executives at the company, particularly Steven Sinofsky, now the president of Microsoft's Windows division, these people added. Mr. Ozzie appeared to lose a key battle with Mr. Sinofsky two years ago when control of Live Mesh, a data synchronization technology developed by Mr. Ozzie's team, shifted to the Windows organization at the company.
About a year ago, oversight of another initiative Mr. Ozzie was involved in, its Windows Azure cloud computing technology, moved to the server and tools business run by the division's president, Bob Muglia.
Mr. Ballmer in his email said that the role of chief software architect was "unique" at Microsoft and he won't fill the position after Mr. Ozzie's departure. A Microsoft spokeswoman declined to make Mr. Ozzie available for an interview or comment beyond the email."
Given Microsoft's lost decade of total return performance, as contrasted with Ozzie's accomplishments, I think one would tend to discount Microsoft's version and give Ozzie the benefit of the doubt for what went wrong at Microsoft.
It sounds believable that the internal squabbles at the firm derailed much of what Ozzie had hoped to do. One can only guess at what was lost by giving Live Mesh and Azure to company functionaries. After all, you have to recall that the crew that Ozzie found at Microsoft when he arrived in 2005 is responsible for the firm's total return performance since then. The first nearby chart shows that, when compared to the S&P500 Index, the technology giant comes up, at best, about the same.
The next chart shows the same two series for a much longer timeframe. In that chart, you can discern that Microsoft has actually lost value over the past decade. More so than the index.
So I wouldn't put a lot of blame for what didn't work on Ozzie. I suspect it's more like a software wizard being sucked into the large, slow-moving blob that has become Microsoft.
His warnings to the firm, as he left, sound on target to me. What I heard on CNBC the other day was that Ozzie predicted that millions of new future users will access the internet and software via cell phones and tablets, while Microsoft, clinging to PC and server operating systems, will lose out on controlling and profiting from that future growth.
Reviewing Ozzie's track record, versus Ballmer's, this isn't a very hard call to make in favor of the former.
Thursday, July 29, 2010
Microsoft, Ballmer & Holman Jenkins, Jr.
I won't bother to provide all the links. Just search under any of three labels- Microsoft, Steve Ballmer or Bill Gates.
While Jenkins didn't touch the topic of self-breakup, he did note that Ballmer had held himself to the task of creating a third major business, besides operating systems and applications, at which he has notably and miserably failed.
Like me, Jenkins noted,
"At bottom, this is a corporate governance problem."
I've also discussed the retreads and nobodys on the firm's board, the better to kowtow to the CEO.
His solution is one I can second, if the firm won't break itself up. Jenkins suggests they raise the ordinary dividend so high as to require the creation of a successful new business, in order to fund it.
Forced repatriation of shareholder wealth via cash dividends- I like it.
Wednesday, June 09, 2010
Electronic Trucks Or Cars? Jobs vs. Ballmer On PCs et.al.
Jobs likened PCs to trucks, capable of doing heavy duty tasks, but not as well-suited to single, evolving applications as various newer digital devices, e.g., iPods, iPads, iPhones, etc.
Ballmer, on the other hand, derided Jobs' description and assured everyone that PCs were getting more valuable and individualistic with each passing year. And, for good measure, just in case they weren't, Microsoft was putting Windows on cell phones and tablets, too.
Or, to quote Ballmer directly,
"People are going to be using PCs in greater and greater numbers for many years to come.
Nothing people do on a PC today is going to get less relevant tomorrow. There are usage cases- whether those are done today on PCs or on alternate devices- that are going to grow in popularity."
Maybe so. But let's consider the real core issue- replacement cycles and associated software.
Which do you believe people replace more often- cell phone or laptop/PC? I'm guessing it's their phone.
Ballmer may be correct that people will still use a PC, and those applications done on only a PC, such as finance, spreadsheets, complex word processing, will remain there. But use in greater numbers? Only as youngsters become teens and acquire low-end laptops.
I don't think the number of computers/person is going to rise. And I suspect the average personal laptop age will increase, as well.
Instead, people will focus their energies for new devices and applications on cell phones, tablets and music devices.
As usual, Microsoft's CEO is fighting the last war, desperately clinging to the hope that large-scale software on PCs will continue to maintain Microsoft's value as a company.
I suspect Jobs' perspective on digital device growth rates and usages are more on target.
Friday, June 04, 2010
Ballmer & Microsoft Roasted On CNBC- Herb Greenberg Returns!
At one point, somebody said that Ballmer simply 'has his head in the clouds,' which I think is being charitable.Wednesday, May 26, 2010
Apple v. Microsoft- Lessons On Value Creation
Still, we'd rather be Google. Why? Because Google can fail at everything but as long as it keeps its search box at the center of our digital lives, the ad gusher will continue to flow."
The lesson here seems, at least to me, to be obvious. Mr. Jenkins' appetite for market size notwithstanding, I'll take consistently superior total returns every time. And as long as Steve Jobs continues to run Apple, that's probably what you'll get.Friday, July 31, 2009
Carol Bartz Finally Ties Yahoo Up With Microsoft
The big news in the technology sector this week was Yahoo's deal with Microsoft. Ever since the latter launched its semi-hostile takeover bid for the former, some sort of alliance has been talked about.
With Carol Bartz' recent assumption of the CEO position at Yahoo, investors' hopes brightened. Yet, after reading the reports on the actual deal, and various pundits' reactions to it, it seems many of those investors headed out of Yahoo positions, causing a one-day 12% drop in its stock price after the Microsoft deal was announced.
Meanwhile, an article in the Wall Street Journal this week extolled Microsoft's Ballmer for finally getting a few things right, e.g., Windows 7, improved XBox revenues, and the Yahoo deal.
As the nearby two-year stock price chart for Microsoft, Yahoo and the S&P500 Index shows, there wasn't a huge difference between the three. Certainly, after applying some risk premium for the two companies, they would both have underperformed the index.
The second chart, a five-year view, reinforces that conclusion.
I don't think Ballmer is by any means out of the woods yet.Microsoft has not convincingly outperformed the S&P for years, and I don't really think it's about to start now.
As for Bartz and Yahoo, I'm inclined to be a little less critical than most published pundits.
Unless you think she simply lost her mind last week and got snookered by Ballmer, the odds are that, despite her upbeat remarks to the media since she took over the helm at Yahoo, Bartz found things much, much worse than she feared.
To have gone from forecasting a 'boatload of cash' to come Yahoo's way from Microsoft for any tie-up, to getting very little, clearly disappointed a lot of shareholders. Even Ballmer chimed in with helpful comments like, 'people don't understand how good this deal is for Yahoo,' or some similar quote.
I think Bartz got the best deal she could for a firm, the very existence of which, prior to her arrival, was in doubt. She managed to outsource development for search, keep a lot of ad revenue, and get breathing room to pursue her objective of pumping up Yahoo's content.
If you revisit Bartz' remarks about the future she envisions for Yahoo, it's all about content, not search. She has managed to narrow the management focus of the firm and get continued search technology for free.
Not too bad. My guess is Bartz saw things as much worse than outsiders, and just couldn't drive a bargain that would effectively pay Yahoo up front for the Microsoft deal. But she still got what she wanted, and probably the best result among several not so stellar ones available.
While I would be unlikely to own Yahoo anymore, and don't forsee it entering our equity portfolio anytime soon, Bartz seems to have done a lot in a short time to begin reversing the damage done over many years by Terry Semel and Jerry Yang. Investors who want to own Yahoo should at least be thankful for that.
Tuesday, August 12, 2008
An Interesting View Into Microsoft's Recent Activities
Now, in the wake of Johnson's departure, Ballmer is reversing course on his decision of only three years ago to split the desktop operating systems group from the online group.Tuesday, July 08, 2008
More Details On Jerry Yang's Bungled Negotiations with Microsoft
If you've ever wondered whether some large company CEOs are operating way over their heads, this article answers your question.
"Yes."
The details regarding the extent of Jerry Yang's blunders in the initial discussions of Microsoft's bid, about which I first wrote here, are staggering. That Yang, after driving Yahoo further downhill after Terry Semel's departure last year, would hold out for a higher price than Microsoft's already-insanely generous offer, was unbelievable. As I wrote in that prior post,
"...it's been at least March of last year before the stock's price was, even for short periods, routinely above Microsoft's offer price. Jerry Yang's resumption of the CEO role last summer has cratered his firm's stock decisively since then."
But Yang isn't alone. I also wrote in that post,
"As for Microsoft, I pity their shareholders. If they didn't have half of this offer in cash on their balance sheet already, would any bank lend them all of the money for this takeover bid? Could even Goldman float a bond issue to fund this for them at reasonable rates?
If anything, I think it reminds us, per my many posts on Microsoft, Gates and Ballmer (see appropriate labels), that the company has been very sloppily managed in a financial sense."
Yang's arrogance managed to save Ballmer's shareholders- so far.
Now Ballmer thinks he can go back, with new partners, and dismember Yahoo, keeping the search engine for himself and letting his acquisition partners take their respective pieces of the ailing Yahoo.
Interestingly, though, the Yahoo senior people who dealt with Ballmer and heard his ideas referred to his plan as,
"filling his Internet hole," simply to compete with Google.
Yang's stubbornness on price robbed his shareholders of their just dessert of an overpriced offer by Ballmer to let them exit their misery at the hands of Jerry Yang and his inept management team. This is a great example of how someone who may have been instrumental, long ago, in dreaming up and implementing a value-creating idea, such as Yang, a Yahoo co-founder, can become not only useless, but counter-productive to value creation and realization in the firm's later life.
Ballmer is in a similar situation. He obviously added some value to Gates as they initially created the PC software industry in the 1980s.
But since 2000, Ballmer has been a liability for Microsoft, doing nothing to improve his shareholders' situation, either.
Ballmer escaped making a big mistake once, already, thank to Yang's stupidity and arrogance, thinking he and his team could seriously create more value than the Microsoft offer.
However, now it looks like he won't necessarily escape a second time. The complexity of the deal he now envisions could well make buying all of Yahoo look good by comparison when the dust settles.
Should be an interesting summer to watch these two firms.
Sunday, June 29, 2008
Steve Ballmer's Idiocy- "Pondering Change" at Microsoft
"We're not a conglomerate, but we're not a monolithic operating company," Mr. Ballmer said in a recent interview. "The question is, 'are we always hitting the right balance?'" "
Here's another Yahoo-sourced price chart. This time, it depicts the past five year performances of Microsoft, the S&P500 Index, and Ballmer's choice of role models, Wal-Mart and GE.


